Privacy policy

The following privacy policy applies to the use of our online offering at www.hein-gernhard.de (hereinafter referred to as the “Website”).

We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).


1 Controller

The controller responsible for the collection, processing, and use of your personal data within the meaning of Art. 4 (7) GDPR is:

Hein + Gernhard GmbH
Industriestraße 2
61440 Oberursel
Email: datenschutz@hein-gernhard.de

If you wish to object to the collection, processing, or use of your data in accordance with this privacy policy, either in full or for individual measures, you can direct your objection to the controller.

You can save and print this privacy policy at any time.


2 General Purposes of Processing

We use personal data for the purpose of operating the website and for processing inquiries submitted via the contact form.


3 What Data We Use and Why

3.1 Hosting

The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services, and technical maintenance services, which we use for the purpose of operating the website.

In this context, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties, and visitors to this website on the basis of our legitimate interest in the efficient and secure provision of our website in accordance with Art. 6 (1) (f) GDPR in conjunction with Art. 28 GDPR.


3.2 Access Data

We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and record data about your computer or mobile device. We collect, store, and use data about every access to our website (so-called server log files). Access data includes:

  • Name and URL of the retrieved file

  • Date and time of retrieval

  • Amount of data transferred

  • Notification of successful retrieval (HTTP response code)

  • Browser type and version

  • Operating system

  • Referrer URL (previously visited page)

  • Websites accessed via our website

  • Internet service provider

  • IP address and requesting provider

We use this data without assigning it to a specific person and without creating user profiles for statistical evaluations, for the purpose of operating, securing, and optimizing our website, as well as for anonymized recording of visitor numbers (traffic) and usage analysis.

This also constitutes our legitimate interest pursuant to Art. 6 (1) (f) GDPR.

We reserve the right to review log data retrospectively if there is justified suspicion of unlawful use. IP addresses are stored for a limited period where necessary for security or service provision.


3.3 Cookies

We use session cookies to optimize our website. These are small text files that are stored temporarily and deleted when you close your browser.

We also use persistent cookies, which remain on your device and allow us to recognize your browser on your next visit. These cookies improve usability, effectiveness, and security.

Legal basis: Art. 6 (1) (f) GDPR.

You can configure your browser to control or block cookies. However, this may limit website functionality.


3.4 Data for Contract Fulfillment

We process personal data required to fulfill contractual obligations, such as name, address, email address, ordered products, and payment data.

Legal basis: Art. 6 (1) (b) GDPR.


3.5 Product Recommendations

We may send product recommendations by email based on previous purchases, in compliance with legal requirements.

Legal basis: Art. 6 (1) (f) GDPR in conjunction with § 7 (3) UWG.

You can object at any time.


3.6 Email Contact

If you contact us (e.g. via email or contact form), we process your data to handle your request.

Legal basis:

  • Art. 6 (1) (b) GDPR (pre-contractual/contractual)

  • Art. 6 (1) (a) GDPR (consent)

  • Art. 6 (1) (f) GDPR (legitimate interest)


4 Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc.

Google Analytics uses cookies to analyze website usage. IP anonymization is enabled, meaning your IP address is shortened within the EU.

You can prevent tracking via browser settings or by installing a plugin:
http://tools.google.com/dlpage/gaoptout

Legal basis: Art. 6 (1) (f) GDPR.


5 Data Retention

We store personal data only as long as necessary for the intended purposes or as required by legal retention obligations.


6 Your Rights

You have the following rights under applicable law:

  • Right to access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object (Art. 21 GDPR)

  • Right to withdraw consent (Art. 7 GDPR)

  • Right to lodge a complaint with a supervisory authority


7 Data Security

We use technical and organizational measures (Art. 32 GDPR) to protect your data. Data transmission is encrypted via SSL.

However, complete security in internet communication cannot be guaranteed.


8 Data Sharing

We generally process your data internally. Data is only shared with third parties where necessary (e.g. logistics providers) or within the scope of data processing agreements.

No transfer outside the EU takes place, except as described in section 4.


9 Data Protection Officer

If you have questions regarding data protection:

Hein + Gernhard GmbH
Miriam Gernhard
Industriestraße 2
61440 Oberursel
Email: datenschutz@hein-gernhard.de


10 Leadinfo

We use the lead generation service of Leadinfo B.V., Rotterdam (Netherlands). It identifies company visits to our website based on IP addresses and provides publicly available information such as company names or addresses.

Leadinfo also uses cookies and processes domain data to improve its services.

More information:
www.leadinfo.com
Opt-out: www.leadinfo.com/en/opt-out

If you opt out, your data will no longer be collected by Leadinfo.